We want everyone at BEC to feel known and cared for, and to be able to access support if they need it. We believe the best way of doing this is to be in community, and therefore pastoral care at BEC takes place primarily within our Life Groups. This means that everyone has the responsibility to care for one another.
In situations that are more serious we do have a Pastoral Care Co-ordination Team (PCCT), and with a person's permission issues can be referred to the team for confidential help and advice. The PCCT is made up of BEC members who have expertise and qualifications in this area. The Lead Pastor has oversight and is kept informed where necessary of ongoing issues.
Our Pastoral Care Coordination Team have put together a group of trained volunteers who will provide 20 minute appointments for those who attend BEC regularly and who are struggling during this time. The Listeners are there to offer practical advice, signpost you to where you may find professional help and refer you to the Prayer Ministry team if you would like them to, so that someone can pray with and for you. As part of your 'Listening' appointment, you will be encouraged to keep connected with your Life Group and to follow the Government guidelines to keep yourself and others safe. This is not intended to be a counselling service, but purely for listening and encouragement, for those who might feel anxious or lonely and need someone trustworthy to talk to.